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Proficiency Testing FAQ

How do I register?

My institution limits my ability to pay the registration fee online. How can I register?

What is the deadline for registration?

Is there a cancellation policy?

What is the cost of participation?

Do I need to pay for the shipment of samples?

When will my samples be shipped?

What do I do if my samples do not arrive?

Can I get replacement samples?

How do I test the samples and how do I dispose of them?

How and when do I submit my results?

How and when will I receive my Proficiency Test Report?

Will I receive a Certificate of Proficiency?

What do I do if I misplace my login ID and/or password details?

 

How do I register?

Register online directly at the ISBER website at www.isber.org. If you are an ISBER member or have previously attended an ISBER event, you will need your ISBER User ID and password to register online. The registration page also contains instructions for creating a new account if you do not have a User ID and password. Alternatively, you may download a PDF of the Proficiency Test Registration Form from the same page of the website. Potential Participants can complete this form to be emailed (as an electronic scan), faxed, or mailed to ISBER to be able to register for the desired scheme(s).

Once the registration period is complete you will recieve a Participant Code, a Login ID, and a password to directly access the PT website. The PT website will be used to submit your proficiency testing results and to access your PT Report and Evaluation of Performance

My institution limits my ability to pay the registration fee online. How can I register?
Download the PDF of the PT Registration Form at www.isber.org and return the form to ISBER with your payment information by mail, email (as an attached PDF), or fax before the resitration deadline
What is the deadline for registration?
A deadline has not yet been set for the 2013 registration
Is there a cancellation policy?
No refunds are available after the registration deadline. Partial refunds are available for cancellation requests recieved in writing prior to the end of the registration period, after an administrative cancellation fee of $100 (USD) is applied.
What happens after I register?
After the registration period closes, you will receive your Participant Code, Login ID, and password. The Proficiency Testing Laboratory will prepare the samples (for the schemes you have requested) for shipment.
What is the cost of Participation?

The 2012 fees for each scheme are indicated below in USD, and are also indicated on the PT Registration Form and in the Participant Manual. You can participate in one or more proficiency testing schemes. Depending on the required preparation of the samples to be shipped, schemes are categorized under RT (Room Temperature) or DI (Dry Ice). The 2013 program has not yet been created, but the 2012 program included the following schemes at the corresponding prices:

Schemes

Shipment Type

Price (USD)

DNA Quantification and Purity

RT

$500

RNA Integrity

RT

$600

Cell Viability

DI

$600

Tissue Histology

RT

$500

Tissue Antigenicity

RT

$500

 

Participants may register for more than one scheme, and may use more than one method for schemes. For the DNA and RNA schemes you may test up to 3 methods of your choice in the same run, while only 2 methods may be tested for the Cell Viability and only one for the Tissue Histology. Each additional method cost $50 USD.

ISBER members will recieve a 20% discount on each scheme. In order to recieve the member discount, Organizational members will need to have their assigned delegate or alternate delegate register. The number of Organizational member discounts will be limited to the total number of delegates and alternates held by the organization.

Do I need to pay for the shipment of samples?
Shipment costs are included in the price of participation. ISBER will take care of all the necessary documentation for shipment and customs.
When will my samples be shipped?
Once your registration is confirmed, your samples will be shipped to your location. You will be informed when the packages are shipped and an estimated date of delivery will be provided to you.
What do I do if my samples do not arrive?
If the shipment has not been recieved by the day after the estimated date of delivery please contact the ISBER PT program administrator immediately
Can I get replacement samples?
Replacement samples are available during the Proficiency Testing phase to replaces samples received in an unsatisfactory condition (broken, leaking, received at incorrect temperature).
How do I test the samples and how do I dispose of them?
You should use your routine methods and apply your routine conditions to test the samples. ISBER will not provide direction as to the method or equiptment to be used. Once tested, samples should be discarded by following the safety instructions enclosed in the shipment on the Test Item Information Sheet.
How and when do I submit my results?
Results of your proficency testing must be submitted online at the PT website www.kpmd.co.uk/isber/. Your login information (Participant Code, Login ID, and password) will be sent to you at the end of the registration period. Failure to submit your results by the deadline will result in the inability of ISBER to provide you with your PT Report and Evaluation of Performance.
How and when will I receive my Proficiency Test Report?
Your PT Report will be available for download from your password-protected account on the PT website by the end of February 2013, at the latest. You will receive electronic notification when your PT Report is available.
Will I receive a Certificate of Proficiency?
All participants will recieve a Certificate of Proficiency
What do I do if I misplace my Login ID and/or password details?
Please contact the ISBER PT administrator via e-mail to request that your login details be resent

 

 

 


 


 

ISBER Head Office, 750 Pender Street, Suite 301, Vancouver, BC V6C 2T7, Canada.   
T: 1-604-484-5693 F: 1-604-874-4378 E: info@isber.org 


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